Fleetr Help CentreFleetr Help Centre
Every vehicle. Every mile. A little help along the way. Find clear, practical guides to GPS tracking, journeys, drivers, maintenance, reports, and the rest of your fleet’s day.
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Where Would You Like to Start?
- I already have a tracker. Find your model and check compatibility.
- I need a new tracker. Explore devices and start an order.
- I am adding a vehicle. Create its record, then attach and set up its tracker.
- I want to see what happened. Review a journey or choose a fleet report.
- I want a dashboard that fits my work. Create analytics widgets and templates.
- I need to connect another system. Explore the API or set up event forwarding.
Fleetr brings your vehicles, people, and day-to-day records into one place. These guides show how to use the customer features on the web and get started on Android and iOS. Available actions depend on your role, plan, and tracker capabilities.
Get Connected
Getting started Create your account, verify your email, and bring your first vehicle into view
How GPS tracking works Understand the tracker, mobile connection, and readings behind the map
Vehicles and their details Add a vehicle step by step, correct its details, and find it in your fleet
Device setup and SIM details Search supported devices, connect a tracker, update its SIM number, and manage backups
Installation guide Prepare the SIM and check the installation with your installer
Marketplace and orders Find a new tracker, enquire on WhatsApp, and review purchases and payments
Keep Your Fleet in View
Fleet and vehicle dashboards See where things stand and open a vehicle for a closer look
Live tracking Read positions, speed, ignition, and the last update time
Journeys and playback Find a trip, follow its recorded route, change playback speed, and export a track
Live location links Create timed or current-trip links and stop sharing when finished
Vehicle commands Request an update, use supported engine controls, and review results
Vehicle transfers Verify the destination, request a move, accept, reject, or cancel
Look After Your Fleet
Drivers and assignments Add drivers, assign vehicles, review journeys, and keep licence details current
Geofences Draw boundaries, assign vehicles, set schedules, and review entry and exit alerts
Maintenance Schedule work, complete services, attach receipts, and track mileage and costs
Insurance Add policies, review AKI results, correct details, and keep renewal dates in sight
A day with your fleet Put journeys, fuel readings, safety events, and service records into context
Make the Mileage Mean Something
Analytics and templates Create widgets, choose calculations, arrange dashboards, and reuse layouts
Fleet reports Choose from 14 reports covering usage, fuel, trips, events, safety, and maintenance
Imports, exports, and downloads Download CSV, PDF, KML, and JSON, or import a dashboard template
Manage Your Account
Account settings and team members Manage roles, contacts, passwords, sessions, passkeys, and account switching
Notifications and digests Choose channels, account defaults, personal preferences, and cooldowns
Plans and payments Review plans and prepaid terms, pay invoices, and resolve subscription issues
Android and iOS apps Install Fleetr, sign in, and configure phone notifications
Connect Your Systems
API integration Create tokens, select account scope, make requests, and handle errors
Event forwarding and webhooks Add a destination, choose events, verify signatures, and check delivery
Find an Answer
Troubleshooting Work through missing updates, empty reports, command issues, and access problems
Frequently asked questions Find answers about tracking, devices, fuel data, sharing, pricing, and mobile access
Tracking glossary Understand the terms used in setup, tracking, and reporting
WhatsApp support and Otto Ask for help, understand Otto’s role, and reach a person
More from Fleetr
- Supported GPS devices: your hardware, your choice. Check your tracker’s compatibility.
- Device marketplace: explore available devices and talk through the right setup.
- Android and iOS apps: keep your fleet in view wherever the day takes you.
- Plans and pricing: explore current plans and confirm the terms for your account.
- API reference: find endpoint definitions and request details.
- Privacy policy: read Fleetr’s published information about data handling.