Fleetr Help CentreFind a Tracker and Manage Your Orders
Need a new tracker? Explore the catalogue and get help choosing the right setup.
Last updated: .
Use the Fleetr marketplace to browse available devices and related products. The supported-device directory answers “Can my device connect?”; the marketplace answers “What can I enquire about buying?” A model's compatibility listing does not mean it is currently for sale or in stock.
Order a New GPS Tracker
- Open the marketplace and search for a product or narrow the catalogue by category.
- Open a product to review its description, images, and displayed pricing.
- Select Order on WhatsApp to start an enquiry about that product.
- Tell the supplier your vehicle type, quantity, installation location, and required features, such as ignition monitoring or supported engine control.
- Confirm compatibility, availability, the final price, delivery or installation arrangements, and whether SIM/data and tracking subscription costs are included.
- Follow the confirmed order or payment link supplied for your purchase.
The public catalogue starts an ordering conversation; clicking its WhatsApp button does not create a paid order or complete a shopping-cart checkout. If you already own a compatible tracker, you can connect it without buying a replacement from the marketplace.
Review and Pay an Order
Open Orders for your current account or the order link you received. Check the products, quantities, prices, tax, discounts where applicable, total, amount paid, and outstanding amount. Order lists can be filtered by order and payment status.
Use Pay now when the order has an outstanding payable balance, complete the offered checkout, and return to review payment status. A paid or cancelled order is not payable again through that action. Keep the order and transaction references if you need support to reconcile a payment.
Delivery, Installation, and Returns
Review the order's fulfilment information separately from payment status. Payment confirmation does not itself establish that a device has been delivered or installed. Agree the handover with the supplier, then follow Installation Guide and Device Setup.
For an order problem, provide the order reference, product, and issue to the supplier or Fleetr support. Read the marketplace return policy for the published return process before arranging a return.